Privacy Policy
1. Introduction
Welcome to villasophianashville.com (the "Site"). We respect your privacy and are committed to protecting the personal data of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book a stay with us.
2. Information We Collect
We collect information that helps us provide a secure and customized luxury rental experience. This includes:
* **Information You Provide:** When you submit a contact form, sign up for our newsletter, or make a booking inquiry, we collect personal details such as your name, email address, phone number, and physical address.
* **Payment Details:** All direct payments processed through our Site adhere to PCI-DSS standards. Payment processing is securely handled by our third-party merchant processors; we do not store raw credit card data on our servers.
* **Automatically Collected Information:** When you browse our Site, we automatically collect certain data through tracking tools and cookies, including your IP address, device type, operating system, and browsing behavior (such as page response times and lengths of visits).
3. How Your Information is Used
We use the collected information to:
* Fulfill, manage, and coordinate your property reservations and hospitality services.
* Communicate with you regarding booking details, property access, or administrative updates.
* Respond to your customer support inquiries or property feedback.
* Maintain the security and integrity of our website and business operations.
* Comply with applicable legal, local tax, or regulatory obligations.
4. Data Storage and Wix Hosting
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase and manage our luxury rental property. Your data may be stored through Wix’s secure data storage, databases, and general applications, protected behind industry-standard firewalls.
5. Sharing Your Information
Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to showcase and manage our luxury rental property. Your data may be stored through Wix’s secure data storage, databases, and general applications, protected behind industry-standard firewalls.
* Operational tools required for guest hospitality, maintenance coordination, or smart-home property access.
6. Your Rights and Choices
Depending on your location, you may have rights under regional privacy laws (such as the CCPA or GDPR) to access, correct, amend, or delete the personal information we hold about you.
If you wish to exercise these rights, or if you would like to withdraw your consent for future data collection, please contact us at info@villasophianashville.com.